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General FAQs

At Millennium Stone Ltd in Port Chester, New York, we are committed to helping our customers through every step of the selection and installation process. Whether you are interested in quartz, granite, or marble countertops, you can find the answer to your commonly asked questions here.

Q: Do I need an appointment?

A: If you are visiting us for the first time, an appointment is not necessary. However, if you are interested in a specific slab or would like to work with a particular sales person, we encourage you to schedule a prearranged consultation. We also recommend making an appointment for layout template assistance.

Q: What are your hours to view slabs?

A: Although the office is open weekdays until 5 p.m., we ask that you view our slabs between the hours of 8 a.m. and 4 Monday through Friday, and 8 a.m. to 1 p.m. on Saturday. Your satisfaction is very important to us. Our helpful sales associates will take the time to show you all of your options and answer your questions thoroughly. Please schedule your appointment no later than an hour before closing time.

Q: What should I bring to my visit/appointment?

A: Bring a drawing or plan for your stone project so our office staff are able to determine the size and scope of your project and give you an accurate estimate. To help you determine the best stone for your project, we recommend bringing cabinet door, tile, and backsplash samples so you can see how your new slab will look in your newly designed space. Although we have a showroom for viewing samples, all of our slabs are outdoors so please dress according to the weather and season.

Q: What types of stone will I see at Millennium Stone?

A: Chose from a plethora of stone surface options including granite, marble, limestone, and man engineered stone in a wide variety of eye catching colors. We also have a tremendous inventory of remnant slabs that are perfect for smaller projects such as vanity tops, wet bars, table tops and other areas that don't require a full slab. 

Q: Why do I need to go to a stone importer for my slabs?

A: Although Millennium Stone Ltd carries a large selection of stone in a wide array of colors, sometimes our customers need to cast an even larger net to find the perfect surface for their space. In the event that your perfect match doesn't exist within our slab yard, our office staff will search far and wide to find exactly what you are looking for. We have access to the inventories of every major stone importer in the tri-state area. Once we find the stone that you're looking for, it will then be necesarry to take a trip to the stone importers location to view their selection. The majority of our suppliers are located less than an hour car ride from our shop in Port Chester, NY.

Q: Will the stone importer give me a price for my project?

A: No. They are strictly wholesale to the trade. After you select your slab, Millennium Stone will give you an estimate based on the material that you have selected.

Q: How does Millennium Stone determine the cost of my project?

A: Our estimates are based on several things. First is the total square footge of the project. Although prices vary for different types of stone, the fabrication cost is based on the amount of square footage used, not for total square footage of the slab. Then we factor in charges for the countertop edge, cutouts for sinks, cooktops, etc., templating and installation. Our estimates are highly itemized so you will see just exactly what your costs are.

Q: How do I care for my new countertops?

A: Granite countertops are very popular with homeowners because they are beautiful and easy to maintain. While granite countertops need nothing more than daily cleaning with a damp sponge or cloth, marble and limestone require a tad more effort. Along with daily cleaning, they require periodic sealing treatments to keep them looking their best. Regardless of the type of stone you chose, your salesperson or installer will happily explain every detail of the cleaning process to ensure the beauty of your new countertops will stand the test of time. Additional information and tips can be found on the website for Marble Institute of America.